Keith’s Travel Diary October 2017

A total of 175 minutes delay: Southeastern 76, Thameslink 99

Delay Repay Claims; total 1 January 2017 to 31 October 2017 inclusive = £116.65
(Greater Anglia £10.80, Southeastern £28.80, Thameslink £71.30, Virgin £5.75)
One claim currently outstanding.

Keith is a SRTA member and has been a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views.

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Why are the most loyal rail customers treated as criminals?

There’s a problem with tickets issued with the Goldcard discount for holders of annual season tickets. It seems that the ticket barriers are programmed not to open automatically with them. Instead the customer is expected go to the ticket barrier staff to have their ticket and their card inspected. That’s inconvenient and wastes time.

The assumption of the rail companies seems to be that a customer using a Gold Card discounted ticket is a criminal until proved otherwise.

That’s a strange way for a business to treat its most loyal customers.

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Driverless cars for Sevenoaks?

This week the Sevenoaks Society talk will be on “The impact of driverless cars on Sevenoaks”.

For rail travellers there could be a number of impacts including:

  • how much car parking would be required at the station if cars could drive themselves home after dropping off commuters?
  • would Southeastern try to recover lost income from car parking by raising fares?
  • whould Network Rail be allowed to keep the “development gain” through being able to use Car Park 4 for housing – or another supermarket?
  • could “shared mobility” reduce the amount of traffic around the railway station?
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Keith’s Travel Diary September 2017

A total of 144 minutes delay: Southeastern 115, Thameslink 29.

Delay Repay Claims; total 1 January to 30 September 2017 inclusive = £116.65
(Greater Anglia £10.80, Southeastern £28.80, Thameslink £71.30, Virgin £5.75)

Keith is a SRTA member and a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views.

Continue reading

Keith’s Travel Diary – August 2017

A total of 159 minutes delay: Southeastern 26, Thameslink 133.

Delay Repay Claims: total 1 January 2017 to 31 August 2017 inclusive = £102.25
Southeastern £23.20, Thameslink £73.30, Virgin £5.75. One claim against Anglia outstanding.

Keith is a SRTA member and a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views.

Continue reading

Bat & Ball Renovation: What do you want?

Sevenoaks Town Council are taking over the old station building at Bat & Ball. This will give a permanent presence at the station to improve perceptions of safety and reduce antisocial behaviour.

Their plans for the future include:

  • a cafe for station users and the local community
  • toilets
  • level access for the London bound platform

They would like help in gauging support and setting priorities. Please complete their short online survey here.