It’s amazing how, at the times of disruption when customers need accurate, up to date and actionable information, the official online information is so abysmal and confusing. … Continue reading
Many of our supporters have been complaining about the “concrete” seats in the new Thameslink trains. In the House of Commons the Rail Minister claimed “seats normally become more comfortable over time through use”. We used the Freedom of Information … Continue reading
Our Bat & Ball correspondent, Keith Alderman, has now retired. However he’s now making good use of his Senior Railcard! This month’s delays: a total 53 minutes for four days travelling, Southeastern 22, Thameslink 31. Delay Repay Claims; total 1 … Continue reading
There is currently a problem with the new Class 700 Thameslink trains at Bat & Ball station. Twice in a week train doors that have operated correctly at Sevenoaks have failed to open at Bat & Ball’s platform one.
The driver told passengers that there problems with Class 700 trains at Bat & Ball station whereby the trains did not identify where they were therefore the doors would not open. This would indicate that there is a problem with the onboard computer receiving GPS transmissions.Continue reading
A total of 105 minutes lateness – Southeastern 20, Thameslink 85 – a better month for Southeastern, but worse for Thameslink. Delay Repay Claims: total 1 January 2017 to 30 June 17 inclusive = £62.30 Keith is a SRTA member … Continue reading
A total of 311 minutes, Southeastern 101, Thameslink 210 – a bad month. Delay Repay Claims: total 1 January 2017 to 31 March 2017 inclusive = £44.30 Keith is a SRTA member and a regular commuter from Bat & Ball … Continue reading