Senior Railcard Moments – February 2020

Our Bat & Ball correspondent, Keith Alderman, has now retired. However, when Thameslink allow him, he’s making good use of his Senior Railcard!

Delay Repay Claims: total 1 January 2020 to 29 February 2020 inclusive = £10.70 (Southeastern £10.70, Thameslink £0)

This month’s delays: total 74 minutes, Southeastern 65, Thameslink 9

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Four months on, still no progress on Bat & Ball footbridge lights

It’s now over four months since I first reported, on 20 September, that two lights on the Bat & Ball footbridge were not working. I would have expected that repair of faulty lights on a footbridge should have a high priority because of the passenger safety implications.

I’ve now had a response from Southeastern:

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Senior Railcard Moments – January 2020

Inspection cover, platform 6A,
Derby station.

Our Bat & Ball correspondent, Keith Alderman, has now retired. However, when Thameslink allow him, he’s making good use of his Senior Railcard!

Delay Repay Claims: total 1 January 2020 to 31 January 2020 inclusive = £2.30
(Southeastern £2.30, Thameslink £0). One claim outstanding.

This month’s delays: total 113 minutes, Southeastern 109, Thameslink 4

Thursday 2 January – My first journey of the year. My Day Travelcard has increased to £11.55 from £11.20, 3.125%.

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Southeastern tickets now refundable online

I used Southeastern’s Website to buy some tickets recently and a problem occurred, the site locked, when it resumed working, I did not notice that one ticket I required had been duplicated before I paid for the tickets.

Accordingly, I did not collect the tickets and contacted Southeastern Customer Services to enquire about cancelling the duplicate ticket. I was advised that this can be done online and was directed to the relevant part of the Website.

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