This sounds a simple question.
It turns out that the answer is much more complicated.
There’s an Open Day at Bat & Ball station this Saturday, 19 January between 1000 and 1200. There will be a chance to:
- See inside the newly refurbished station building
- Discover more about this local heritage landmark
- Enjoy the refreshments from the cafe
- Learn about volunteering opportunities and how to get involved
- Find out about hiring the facilities
- Take part in free family art activities
We were caught up in the disruption due to a fire at Ashford on the evening of 20 December. We had to take a taxi from Bromley South to Bat & Ball.
Unexpectedly our claim for compensation resulted in a long, personalised letter from David Eustace, Customer Relations Officer, explaining the difficulties of the evening, apologising for our experience and not quibbling about offering a full refund of the taxi fare. Give the man a bouquet!
Dr Sarah O’Toole and Professor Nicola Christie at the Centre for Transport Studies, University College London, are conducting a study to better understand the link between the type (e.g. car, bus, train) and length of an individual’s commute on their physical and emotional well-being. Previous research has found that longer and more challenging commutes have been linked to lower life satisfaction, increased work-family conflict and greater stress.
During one recent journey I spotted these seats at Waterloo (Main) station. They incorporate charging points for phones and other devices. This is a very welcome innovation – especially if there are delays. Hopefully they’ll be introduced on key Southeastern stations as well?
Our Bat & Ball correspondent, Keith Alderman, has now retired. However, when Thameslink allow him, he’s making good use of his Senior Railcard!
Delay Repay Claims; total 1 January 2018 to 31 December 2018 inclusive = £113.09
(Southeastern £45.40, Thameslink £28.50, South West Railway £12.40, Southern £1.10, Virgin £25.69)
This month’s delays: total 112 minutes, Southeastern 109, Thameslink 3