Each year Network Rail makes an assessment of conditions at all stations. It scores up to 34 different elements – such as platforms and structures – from 1-5, with 1 being best (‘as installed’) and 5 being worst (‘no longer … Continue reading →
How are fares regulated? The Department for Transport (DfT) regulates prices of season tickets and standard day singles and returns. Other fares, including off-peak, promotional, and all first class tickets, are set freely by the train operators according to what … Continue reading →
Each spring and autumn a National Passenger Survey is conducted by Passenger Focus. As the results for each train operator are available, they provide a way of tracking commuters’ views on the performance of our train operator. The chart below … Continue reading →
The revised timetable includes two new morning services and three extra evening services from Charing Cross (at 45 minutes after the hour so providing a 15 minute service throughout the evening). In addition, there are extra mainline services to Tonbridge … Continue reading →
SRTA submitted a paper to the successor to South East Trains, GoVia putting forward detailed proposals for tackling overcrowding. This paper follows up earlier ideas we have put to the previous train operators to improve services. The pattern of rail … Continue reading →