Route Utilisation Strategies

SRTA has long been active in making recommendations to improve commuter and other train services from Sevenoaks. For example, we submitted a paper to the successor to South East Trains, GoVia putting forward detailed proposals for tackling overcrowding. That paper followed up earlier ideas we have put to the previous train operators to improve services.

Since June 2005, Network Rail has been required to publish Route Utilisation Strategies (or ‘RUS’) for its different regions. These look at future rail infrastructure needs up to 30 years ahead. Stakeholders, such as the SRTA and other passenger groups, are able to participate in this planning exercise by submitting ideas on future services.

Of most relevance for us are the RUS that are being conducted for South London and Kent. Click here for more information on the Kent RUS and our response to Network Rail’s proposals.

The RUS for South London was published in March 2008.


New Timetable

The latest timetable took effect from 10 December. It is good news in that the number of trains to and from London overall has increased. However, the morning peak has lost one early service (the 06:31). More trains are now stopping at London Bridge both in the morning and evening. The changes in the number of services each weekday are shown in the table below.

To London Old New Change
Waterloo E & Charing Cross 68 74 6
Cannon Street 12 12 0
Total 80 86 6
Peak services 18 17 -1
Stopping at London Bridge 72 82 10
From London Old New Change
Waterloo E & Charing Cross 69 70 1
Cannon Street 9 9 0
Total 78 79 1
Peak services 18 18 0
Stopping at London Bridge 71 75 4

Source: Southeastern Trains.

The morning peak is defined as trains leaving Sevenoaks after 6:30 and before 9:00. The evening peak is defined as trains leaving London from 16:30 and before 19:30. This definition differs from that of the Passenger’s Charter.

Members will be already be aware of some changes in train departure times and the (timetabled!) duration of journeys. It is difficult to summarise the net impact of these but the following charts, which compare scheduled journey times of each weekday service before and after the latest changes, may be helpful.

Source: Southeastern Trains

For journeys up to London, there has been a reduction in the number of the faster trains, and evening services are generally somewhat slower. But in most cases the differences are a matter of a couple of minutes.

Source: Southeastern Trains. Chart does not include the 00:10 from Charing Cross. This service’ scheduled journey time is 44 minutes, 2 minutes slower than the 00:08 in the previous timetable.

Trains from London during the morning peak are somewhat slower, while there are some slightly faster late morning and early afternoon trains. Some evening trains are now slower but the difference is not as marked as trains up to London at this time.

The latest alterations in the timetable are relatively minor. We can expect more radical changes with the introduction of fast commuter services from Ashford into St Pancras using the Channel Tunnel line in 2009. The Committee is determined that these changes will not lead to related adjustments to services through Ashford that might be to the disadvantage of Sevenoaks commuters. The timetable is also likely to be affected by the redevelopment of London Bridge and Blackfriars. Again, your Committee is keeping a close eye on this to ensure any disruption is minimised.

Who runs the Railway?

In recent years the operation of rail services from the Sevenoaks area have been subject to uncertainties – and to the ordinary rail traveller probably some confusion – arising from changes in:

  • our area’s Train Operating Company (TOC),
  • the provider of the network’s infrastructure, and
  • official responsibility for strategic oversight of the railways.

The Train Operator

Since 1 April 2006, train services from Sevenoaks have been operated by GoVia, under the nameSoutheastern, through its 100%-owned subsidiary London & South Eastern Railway Limited (LSER). Prior to the re-privatisation of the Kent franchise, between November 2003 and March 2006 the system was operated by South Eastern Trains (‘SET’), a subsidiary of the now defunct Strategic Railway Authority (SRA). This followed the withdrawal of the franchise from ConnexSouth Eastern which had been the TOC for our area following British Rail’s privatisation in 1996.

GoVia is a joint venture of the bus and train Go-Ahead Group (65%) and Keolis (35%). Shares in Go-Ahead are widely held but Keolis is part-owned by the French national railway SNCF. (GoVia is also the owner of Southern, the TOC providing services into London from the South Coast, mainly through East and West Sussex and Surrey.)

The terms of a TOC’s franchise – in our case GoVia’s ‘Integrated Kent Franchise‘ (IKF), which combines SET’s services with (from 2009) domestic services on the Channel Tunnel Rail Link (‘CTRL’) – are specified and monitored by the Rail Group of the Department for Transport (‘DfT’). Previously, this responsibility was that of the SRA. GoVia’s franchise runs to end-March 2012 with a two-year extension if performance targets are met. The DfT is also responsible for regulating fares.

TOC’s typically lease their trains from rolling stock leasing companies (ROSCOs). Currently there are three – owned by Abbey, HSBC, and Royal Bank of Scotland. In June 2006 the DfT made a formal complaint to the ORR alleging that some of the ROSCOs’ activities were distorting competition. This charge is under investigation.

Owner of the infrastructure

The railway infrastructure (stations, track ,signals, etc) is owned by Network Rail, a ‘not for profit’ company limited by guarantee, which took over the running of the network from Railtrack in October 2002. Network Rail operates the main London termini such as Cannon Street and Charing Cross, but leases smaller stations to the TOCs. (So GoVia, as a ‘station facility owner’, leases the stations in our area from the ‘landlord’ Network Rail.)

Network Rail is owned by members (including representatives from the railway industry, the DfT, public organisations (including Transport for London (TfL) and other associations such as passenger groups and trade unions), and appointed individual members of the general public.

Network Rail is regulated by the Office of Rail Regulation (ORR). Since 1 April 2006 the ORR has also had responsibility for the oversight of railway safety, which was previously part of the remit of the Health and Safety Executive.


London Travel Watch (officially the London Transport Users Committee) is sponsored and financed by the London Assembly (part of the Greater London Authority) and was established to represent the interests of transport users in and around London. The Rail Passengers Council ( ‘Passenger Focus’) is an independent, government-funded body that represents rail users’ interests at the national level.

Train Performance

The reliability and timekeeping of trains are jointly assessed by the ‘Public Performance Measure (‘PPM’).

This is measured by the percentage of planned trains that are neither cancelled nor late. A train is ‘cancelled’ if it does not run or fails to complete half of its planned journey. For London and South East area train operators (‘TOCs’), a train is classified as ‘late’ if it arrives at its advertised destination five or more minutes after its scheduled arrival time.

As an example, in the three months ending 31 March 2006, South Eastern Trains – just prior to the handover to GoVia – had the following operating results overall.

Number of trains planned 131,249
Cancelled 0.8%
Late 9.1%
Ran and on time (PPM) 90.1%

Source: London Travel Watch July 2006

For train operators serving London and the south east, PPM is calculated both for morning and evening peak services combined, and overall.

A criticism that could be made of the measure is the understatement of the importance of cancellations. A cancelled train and a train 5 minutes late score the same, although the disruption to passengers created by a cancellation – particularly of a heavily-used service in the rush hour – is likely to be greater.

The graph below shows the performance of the Kent franchisees since the measure was introduced in 1997-98.

Source: Office of Rail Regulation. Data are for Connex South Eastern until November 2003, South Eastern Trains until March 2006 and Southeastern thereafter.

In the chart, quarterly data for performance of peak services and all trains are shown as dotted lines, with the trends (four-quarter moving averages) as a solid lines. The quarterly data show a distinct seasonal pattern with performance falling off sharply in the October to December quarter (‘leaves on the line’ and bad weather). Around 40-45% of delays each year occur in the last quarter.

The sharp drop in performance in late 2000 reflects reaction to the Hatfield derailment. However, even before that accident it was evident that overall performance by Connex was deteriorating. Since Hatfield, performance has recovered to roughly its level of eight years ago, although there was a downward blip in the December quarter last year.

The recent improvement in performance has been experienced by all the London and South East operators reflecting a recovery in performance by Network Rail. The chart below shows the PPM of the Kent franchise operators relative to all TOCs in the region. Except for a period in 2001-2002, the performance of other London and SE TOCs has been better than that in Kent.

Source: Office of Rail Regulation.

Responsibility for delays is attributed either to a train operator or to Network Rail according to the cause. In addition, delays arising from poor traction during the autumn leaf fall are allocated to a ‘Neutral Zone’. In the chart below the recovery from Hatfield is apparent in the falling share of delays attributable to Network Rail.

Source: London Travel Watch. Data are for years ending March.

The most common causes for delay are malfunctions in trains and signalling problems, along with an undefined ‘other’ item attributed to Network Rail. ‘External’ causes are largely attributable to other TOCs using the network.

Source: London Travel Watch

Thameslink Development Plans

The Thameslink project will involve major re-developments at London Bridge and Blackfriars.

SRTA will be monitoring developments closely. In the long run the improvements described below will help to alleviate congestion and improve our services. There will, however, inevitably be some disruption during the construction period which we want to ensure is kept to a minimum.

The work will in involve two phases:

Phase One (2009-11)

  • Farringdon station will be lengthened for 12 car trains (this requires the closure of the Moorgate branch).
  • Blackfriars will be rebuilt as a 12-car station across the Thames with access from the both south and north of the river. This involves early closure of the terminal platforms on the east side of the through lines, to enable these lines to be moved to the east, before new terminal platforms can be built on the west of the new position of the through lines.
  • A new viaduct will be built over Borough Market to carry two extra tracks west of London Bridge station.
  • During this time, services currently terminating at Blackfriars and Moorgate will be run as through services between Sevenoaks/ Maidstone East and St. Albans (or further north)..

Phase Two (2013-15):

  • During 2013-15, London Bridge station will be rebuilt and the rail approaches from New Cross and New Cross Gate will be re-arranged.
  • On completion of this work, services will be run from Ashford via Sevenoaks to Kings Cross and beyond.

Station Conditions 2007

Each year Network Rail makes an assessment of conditions at all stations.

It scores up to 34 different elements – such as platforms and structures – from 1-5, with 1 being best (‘as installed’) and 5 being worst (‘no longer serviceable’). It then calculates an average for each station. Remember, the higher the score, the worse the condition.

Network Rail has an overall regulatory target of 2.25. But as can be seen from the chart above, only one of our stations, Otford, meets the standard. This year’s report for Dunton Green does show some correction for an earlier deterioration, but otherwise conditions were unchanged. The report does, however, pre-date the floor renewal and redecoration work at Sevenoaks.

Source: Network Rail 2007 Annual Return