Information on Disruption: Anatomy of a Southeastern Incident

Broken down trains add to the problems

In addition to the safety checks between New Cross and London Bridge there also seems to have been a problem with broken-down trains at London Bridge.

Next page: Big problems at London Bridge


Comments

Information on Disruption: Anatomy of a Southeastern Incident — 2 Comments

  1. Wow. Just, wow. Excellent article. I trust David Statham has circulated this to all staff to assist in their learning….

  2. 15 minutes ago our lights went out, along with all neighbours. We have had two texts from the power company telling us what the problem is and when it will be fixed.

    Latest info is below. Why can’t SER do that?

    Update at 23:35 – Our engineers are on their way. We believe the issue to be due to an underground cable fault. We can usually fix a power cut within 2 hours, so we hope to have you back on by 01:00. We’re often able to re-route power remotely around problems of this nature so you may be back on sooner, or your power may go on and off. We’ll better understand the cause and update you when engineers are on site investigating.

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