The Guardian reports that a Japanese train operator has apologised to customers for a train that departed 20 seconds early.

Commuters usually complain about delays and cancelled trains, but a Japanese railway company apologised on Tuesday 14 November 2017 for departing early — 20 seconds to be exact.

The Tsukuba Express line between Tokyo and the city of Tsukuba in Japan was scheduled to leave 9:44:40 local time, but instead left at 9:44:20, robbing riders the 20 seconds to sprint to the train before the doors close. The train was departing from the Minami Nagareyama Station, located north of Tokyo.

In England it’s a bit different. SRTA often sees complaints that Southeastern staff have closed the doors way too early – but that seems to be so that customers can pointlessly stab the open doors button for 30 seconds or more before the train actually departs.