At the end of the Tweet The Manager on 9 February we invited participants to complete a short survey about their experience. As promised, here are the results:

Length of time you took part?

30% up to 15 minutes
20% 15-30 minutes
25% 30-60 minutes
25% 60-120 minutes

Quality of answers you received?

10% Clear, informative and forthcoming
35% Helpful but insufficiently specific
30% Bland and non-committal
25% Evasive

Did Southeastern engage?

25% Yes – continued the discussion
30% Yes – largely repeated previous line
45% No

Did you engage

10% Yes – asked further questions
25% Yes – supported the views of other participants
65% No

Was the Tweet the Manager worthwhile?

55% Yes
45% No

Overall do you feel that Southeastern are transparent?

60% tend towards not transparent
15% tend towards transparent

Would you have liked to ask questions about things other than London Bridge?

85% Yes
15% No

Did you feel you were dealing with a real manager?

45% Tend towards No
20% Tend towards Yes

Would you take part again?

90% Yes
10% No

Would your recommend taking part to a friend

25% Tend to No
60% Tend to Yes

What time(s) would you prefer for future Tweet The Managers

30%    0700-1000
15%    1000-1200
55%    1200-1400
35%    1400-1600
70%    1600-1900