Naturally there were some discussion about the Tweet The Manager itself, and some suggestions for improvement.
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@Se_Railway @SevenoaksRailTA @Se_Raleway @over_ldn And the first #TTMSE transcript?
— Andrew Wheaton (@ACAWheaton) February 9, 2015
@ACAWheaton What we can provide, quickly, is a transcript of all the tweets we received for the 1st #TTMSE. Would that help?
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway And answers given. #TTMSE
— Andrew Wheaton (@ACAWheaton) February 9, 2015
@ACAWheaton We will do our best. Not able to give a timescale at the moment. #TTMSE ^JT
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway #ttmse Don't worry, I won't be holding my breath. Just like my train turning up on time each AM and PM.
— Andrew Wheaton (@ACAWheaton) February 9, 2015
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@Se_Railway ok, thanks, and bonus Q5) will there be a summary of the Q&As tweeted this afternoon be released today/later in the week? #TTMSE
— Adam Martin-Lawrence (@aml133) February 9, 2015
@aml133 Yes, by the end of the week ^MU #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway @TLProgramme appreciate feedback. I think transparency is a massive issue for your company fwiw. #TTMSE
— David Hutchinson (@Dave_Hutch80) February 9, 2015
@Dave_Hutch80 We are working hard to be more open and these sessions are just one example of that ^MU #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
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@Se_Railway Do you accept that doing in person/Twitter sessions when commuters are at work could be perceived as being evasive? #TTMSE
— HeySe_Railway (@HeySe_Railway) February 9, 2015
@HeySe_Railway Not at all, #TTMSE is just one of many channels available for passengers to talk with us. http://t.co/clljpyB6EM ^MU
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway #TTMSE Why hold this session at a time when the maj of your customers are working and may not have access to twitter?
— RussW (@RussW2468) February 9, 2015
@RussW2468 This is just one way passengers can get in touch. We also run regular Meet the Manager sessions http://t.co/xsTphVqWWv ^MU #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway @RussW2468 when/where is the next meeting #TTMSE
— Andrew Wheaton (@ACAWheaton) February 9, 2015
@Se_Railway fantastic – thank you for answering my questions today #TTMSE
— Adam Martin-Lawrence (@aml133) February 9, 2015
@aml133 You're very welcome, thanks for taking part #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
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@Se_Railway It's disappointing that you've decided to limit #TTMSE to London Bridge today. Why are you doing this please?
— Sevenoaks Rail Assn (@SevenoaksRailTA) February 9, 2015
@SevenoaksRailTA We know that #LondonBridge is top of many peoples agendas at the moment, we continue to hold our regular Meet the Manager
— Southeastern (@Se_Railway) February 9, 2015
@SevenoaksRailTA sessions at stations. Future events will be open for other subjects #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway Very worrying. We've been concerned that your managers would focus on London Bridge & forget the day job. Seems it's true #TTMSE
— Sevenoaks Rail Assn (@SevenoaksRailTA) February 9, 2015
@SevenoaksRailTA Not at all, #TTMSE is just a small part of what we do to engage with our passengers.
— Southeastern (@Se_Railway) February 9, 2015
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@Se_Railway #TTMSE Is David Statham online and involved in this session?
— stuartfreeman (@stuartfreeman) February 9, 2015
@stuartfreeman He's not involved in this particular session at the moment #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
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@Se_Railway @TLProgramme Were the Q&A from the last #TTMSE collated and when will they be published (I have asked this 6 times now)
— Vivienne Hudson (@Vivstwits) February 9, 2015
@Vivstwits They have been collated and, after listening to feedback, from this session onwards we will publish the transcript ^JT #TTMSE
— Southeastern (@Se_Railway) February 9, 2015
@Se_Railway Thank you. But why are #Southeastern so hesitant to publish first Q&A session? #TTMSE
— Vivienne Hudson (@Vivstwits) February 9, 2015
@Vivstwits it's not hesitancy, but we'd rather publish the most recent ones, hence a transcript from today will be up by end of week #TTMSE
— Southeastern (@Se_Railway) February 9, 2015