Keith’s Travel Diary July 2016
A total of 140 minutes delay: Southeastern 49, Thameslink 91. Fire on train, beer keg on line, etc, etc
Knockholt passengers want their parking back!
Rail passengers at Knockholt have been complaining that some of the station car park is being occupied by lorries for the skip depot. Lorries speeding along the narrow station road are also a danger to passengers. We’ve been discussing this with … Continue reading →
Keith’s Travel Diary June 2016
A total of 257 minutes delay – Southeastern 125, Thameslink 132. Not a good month!
Delay Repay Claims; total 1 January 2016 to 30 June 2016 inclusive = £48.20.
Four claims outstanding one each against Southeastern and Southern and two against Thameslink.
Keith is a SRTA member and a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views.
Continue reading →Customer satisfaction with Southeastern drops even further
The latest National Rail Passenger Survey shows that Southeastern are again joint bottom (with sister company Southern) at 69%. What’s more, the detailed figures show that Southeastern have not improved on any of the detailed indicators – even those, like ticket-buying, … Continue reading →
Update from Southeastern: “Allow extra time to get home”
We’ve now had an update from Southeastern: The weather has resulted in numerous trains and crews being displaced, meaning many are not where they need to be in order to meet Southeastern’s timetable. In addition, major signalling failures at Cannon … Continue reading →
Thameslink to passengers: “Consider going home early today”
Thameslink have sent us the following urgent message: Due to severe flooding south of London we are advising Thameslink passengers to consider travelling home early today as further bad weather is expected from 3pm and services are still seriously disrupted … Continue reading →