It’s now months since Southeastern ripped out the “Permit to Travel” machine at Dunton Green. In one sense it was no great loss: it seldom worked. However although the intention seems to have been to replace it with a credit-card-only ticket machine, Southeastern have failed to install the new machine: so far they have only installed a concrete base and some sort of electrical cabinet – together with some dodgy-looking conduit that may bend the first time somebody steps on it.
The lack of either a Permit to Travel machine or a proper ticket machine means that Dunton Green travellers cannot buy a ticket before travelling. And because all trains from Dunton Green are driver-only-operation they cannot buy a ticket on the train either. We wonder how many law-abiding Dunton Green passengers have been unfairly challenged by “Revenue Protection Officers” for not having a ticket?
We have asked Southeastern why there has not been more co-ordinated project management of the ticket machine change-over at Duntonhttps://twitter.com/Se_Railway/status/743381936756895745 Green (and at Bat & Ball and Shoreham). Surely it is not rocket science to arrange for the removal of the old machine and the installation of the new machine to be co-ordinated?
Thanks to our Dunton Green supporter Paul Malyon for continuing to highlight this problem.