Figures published this morning show that Southeastern’s compensation and Delay Repay payments to customers in 2015-16 were £2.270m – an increase of 68% in 2014-15. But other figures from Network Rail show that Southeastern were paid £18.217m in the same period … Continue reading →
Sevenoaks commuters wanting to use the 06.31 service to Charing Cross have been facing problems for weeks. The train is often full and standing when it arrives at Sevenoaks; and there are “sardine” conditions on departure from Orpington. I’ve been trying … Continue reading →
This week the daytime Southeastern service to Dunton Green and Knockholt has been halved – from two trains stopping each hour in each direction to one an hour. And once a hour the train will speed through without stopping. This … Continue reading →
A total of 187 minutes delay – Southeastern 59, Thameslink 128. Delay Repay Claims; total 1 January 2016 to 30 September 2016 inclusive = £87.10 with three claims outstanding against Thameslink Keith is a SRTA member and a regular commuter … Continue reading →
Transport for London are trialling a “Please offer me a seat” badge, similar to their “Baby on Board” system. The idea is to encourage other passengers to give up their seat to those less able to stand.
Southeastern and Thameslink have existing systems of Priority Seating Cards open to anyone who is elderly (“over 65”), pregnant, travelling with children under three, or has a disability.
We’d be interested in your views.
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Thameslink have launched a consultation on their 2018 timetable, including the Bat & Ball service and the new service to Maidstone East. It’s open for 12 weeks until 8 December.
An initial read shows that Sevenoaks area services are largely as expected, but with some disappointments:
We’ll be studying the document carefully and responding fully.
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