We have just discovered a new fault in the new-ish Southeastern ticket site. On Easter Monday it would not sell off-peak return tickets for late evening returns, selling two off-peak singles instead.
Moreover the website says that “the best value” would be two single tickets costing £23.20 – when the correct fare would be an Off-Peak Day Return costing £11.70. That’s overcharging by 98%.
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There is a “Meet The Managers” event at Sevenoaks station on the evening of this coming Tuesday, 23 February, between 1700 and 1900. We’re told that senior managers from Southeastern and Network Rail will be there to answer your questions and discuss current issues. There’s a lot to discuss!
It’s important that these managers hear about issues directly from Sevenoaks passengers. So please spare a few minutes to give them your views! – and please let us know what they say!!
Continue reading →On Wednesday the Daily Mail carried a worrying story about the treatment of a pregnant woman on a train from Bromley South to Victoria. Unable to find a seat in standard class, she had sat in a vacant first class … Continue reading →
Yesterday Southeastern introduced a new journey planning and ticket purchase website. We are testing the site and we will be publishing our review shortly. We would appreciate as much early feedback from other users as possible please.
Continue reading →Southeastern will be holding one of their periodic “Meet the Managers” events at Cannon Street and London Bridge from 0800 to 1000 tomorrow (Tuesday) morning 5 January. If you travel through Cannon Street or London Bridge, please take a few moments to tell those … Continue reading →
An SRTA investigation has revealed that the key National Rail Enquiries website is was not quoting the cheapest fares from Sevenoaks to London on 30 December and in the New Year. Fares from some other Southeastern stations are wrong too. Passengers who … Continue reading →