The Government has unexpectedly agreed to make Train Operating Companies such as Southeastern and Thameslink fully subject to the Consumer Rights Act from 1 October 2016. We look at the implications.
A survey of Southeastern passengers from the Sevenoaks area has found that many are suffering as a result of the new timetable: Over 40% almost always have to stand – and 14% sometimes find trains too crowded even to board … Continue reading →
During the Tweet the Manager on 9 February there were a number of questions and conversation about compensation arrangements ======================================================== @Se_Railway is it acceptable that Delay Repay on Southeastern is less flexible than your Southern franchise? #TTMSE http://t.co/cv5s6A9oQB — Dartford … Continue reading →