Here’s this week’s new game from Thameslink. It’s their virtual version of the Three Card Trick (aka Find The Truth). Study the attached photo (click on it to expand), and imagine you were at Sevenoaks station on Tuesday night, heading … Continue reading
Thameslink can’t even organise any Plan B properly.
Currently the Live Departure Boards website just gives this blunt, unhelpful and unapologetic message from ThameslinkContinue reading
Last week Thameslink gave us Mirage Trains. Each Mirage Train was shown as ‘On Time’ right up until the moment it was supposed to leave, but then the departure time was put back minute by minute until – Pffttt !!! – it vanished from … Continue reading
We’d hoped that even if Thameslink could not sort out their trains this week at least they could sort out their information. Sadly that hasn’t happened. Today’s online information about the Bat & Ball line has been inadequate to the point … Continue reading
Thameslink’s performance today has been further impacted by a Southeastern train from Sole Street getting lost and going onto the through platform at Blackfriars rather than the terminal platform at around 0835. Following Thameslink services travelling had to reverse back towards … Continue reading
It’s amazing how, at the times of disruption when customers need accurate, up to date and actionable information, the official online information is so abysmal and confusing. … Continue reading