Rail companies – including but not limited to Southeastern – seem to have problems giving passenger accurate and up to date information when things go wrong. We’ve been looking at the information Southeastern supplied on Twitter during the disruption to … Continue reading →
Trains to and from Charing Cross will not be able to stop at London Bridge during the first phase of the rebuilding of the Southeastern side of London Bridge – from January 2015 to August 2016. This affects trains from and … Continue reading →
After a long delay Southeastern and TfL last month finally agreed some limited acceptance of rail tickets on tubes and buses from 12 January. Southeastern have now quietly put some more details and Frequently Asked Questions on their website. There’s some bad news:
Yet another poor month on Southeastern – 177 minutes of delay on only 14 days’ travel. Delay Repay Claims: total 1 January 2014 to 31 October 2014 inclusive = £59.95. Keith is a SRTA member and a regular commuter from … Continue reading →
The BBC have an interesting report today of a recent Parliamentary debate on the value for money of South West Trains services. However many of the points apply to other commuter services, including Southeastern. Among the points made was that the … Continue reading →
We’ve long been pressing for passengers to have the flexibility to use their rail tickets on tubes and buses between London terminal stations during the London Bridge rebuilding. This is an important detail that should have been agreed months ago. … Continue reading →