The Chairman of the SRTA writes: Earlier this month there was a debate in Parliament on whether South Eastern Railway should be stripped of its franchise after months of poor performance. Several MPs – of all persuasions – asked whether … Continue reading →
A total of 224 minutes delay – Southeastern 150, Thameslink 74. Somewhat better than last month, but still very poor performance. A horrible journey home on Monday 8 February and lucky to have the day off on Friday 12 February. … Continue reading →
There is a “Meet The Managers” event at Sevenoaks station on the evening of this coming Tuesday, 23 February, between 1700 and 1900. We’re told that senior managers from Southeastern and Network Rail will be there to answer your questions and discuss current issues. There’s a lot to discuss!
It’s important that these managers hear about issues directly from Sevenoaks passengers. So please spare a few minutes to give them your views! – and please let us know what they say!!
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The independent Which? survey published today once again puts Southeastern and Thameslink at the bottom of the league for customer satisfaction. Commenting on this Survey, SRTA Chairman Tony Clayton said:
“This independent survey confirms what our members and supporters see every day from Southeastern and Thameslink – poor, unreliable, delayed and dirty services with over-priced fares. This should be a wake up call for local MPs to support the Department for Transport and Transport for London proposals for changes. These will raise standards, increase competition, enhance democratic accountability to customers, and give Kent and South East London the services they need for economic and social development.”
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A bad month with 354 minutes delay on 19 days’ travel and continuing problems with failed lights at Bat & Ball. A nice new information display at Bat & Ball, although still problems putting up to date and accurate information onto it
Keith is a SRTA member and a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views.
Continue reading →In our article about Michael Portillo’s visit to Sevenoaks on Monday we suggested, tongue-in-cheek we thought, that he might take time to fix the lights at the Kippington entrance. So it was to our surprise that magically the lights were fixed on … Continue reading →