Tweet the Manager 9 February – Customer Satisfaction and Other Surveys

Somewhat surprisingly there was not much discussion of Passenger Focus’ recent Passenger Satisfaction Survey. ==================================================================================== @Se_Railway #ttmse Why aren't customer survey forms handed out during peak hours or to customers most affected by weekend works? @over_ldn — Andrew Wheaton (@ACAWheaton) … Continue reading

Tweet the Manager 9 February – Weekend Engineering Work

The London Bridge rebuilding has added more weekend disruption for engineering work. There were a number of discussions about this. ==================================================================================== @Se_Railway if it's not too late, are u able to tell us which holiday periods/weekends when Ldn B CHX … Continue reading