During the Tweet the Manager on 9 February there were a number of questions and conversation about compensation arrangements ======================================================== @Se_Railway is it acceptable that Delay Repay on Southeastern is less flexible than your Southern franchise? #TTMSE http://t.co/cv5s6A9oQB — Dartford … Continue reading →
There were four conversations about alternative routes in the Tweet The Manager on 9 February: @Se_Railway are you considering opening up alternative routes for the North Kent lines? (e.g. via Dartford and HS1) #TTMSE — Cotton Runt (@cotton_runt) February 9, … Continue reading →
Southeastern are holding a second “Tweet the Manager” session tomorrow. We welcome this, and we hope that they have learned from the first session held a month ago. We have done some analysis of what happened in January, and we are … Continue reading →
On Tuesday 27 January, Heidi Alexander MP (Lewisham East) secured a Westminster Hall debate on Southeastern and the London Bridge rebuilding. She and Clive Efford, MP for Eltham, spoke about Southeastern, and Jim Dowd MP (Lewisham West) spoke about Southern. … Continue reading →
We’ve done an initial analysis on this morning’s publication by Passenger Focus, the independent watch-dog, of its Annual Passenger Satisfaction Survey. For Southeastern it’s not good. The survey shows that in Autumn 2014 Southeastern had the lowest level of customer satisfaction (74%) … Continue reading →
As many passengers will be all too well aware, Southeastern introduced a new timetable from Sunday 11 January. It featured a new Sunday timetable, with four fast trains an hour from Sevenoaks to Cannon Street, and four trains back. However … Continue reading →