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Sevenoaks Rail Travellers Association

improving rail travel for people in the Sevenoaks area

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Category Archives: Trains

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Senior Railcard Moments June 2018

Sevenoaks Rail Travellers Association Posted on 3 July 2018 by Keith Alderman12 June 2022

Our Bat & Ball correspondent, Keith Alderman, has now retired. However, when Thameslink allow him, he’s making good use of his Senior Railcard! Delay Repay Claims: total 1 January 2018 to 30 June 2018 inclusive = £56.90 (Southeastern £29.20, Southwestern … Continue reading →

Posted in Bat & Ball, Fares, Keith's Diary, Southeastern, Thameslink, Trains | 1 Reply

Southeastern and Thameslink Customer Service: Pay Peanuts, ….

Sevenoaks Rail Travellers Association Posted on 2 July 2018 by Keith Alderman2 July 2018

In May I posted here about the journey time between Bat & Ball and Maidstone East since the introduction of the new timetable, (62 minutes with 31 minutes waiting for a connection at Otford).  I wrote to both Southeastern and Thameslink about the matter.

The responses show how customer service offices issue standard responses that are frequently not appropriate, when they should forward the issue up the management line or to the relevant department to someone who can send a relevant and informed response.

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Posted in Trains | 2 Replies

Plan your Journey? No, just take your chances, says Thameslink

Sevenoaks Rail Travellers Association Posted on 10 June 2018 by Gerald Gray10 June 2018

Thameslink can’t even organise any Plan B properly.

Currently the Live Departure Boards website just gives this blunt, unhelpful and unapologetic message from Thameslink

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Posted in Thameslink, Trains | 4 Replies

Senior Railcard Moments May 2018

Sevenoaks Rail Travellers Association Posted on 10 June 2018 by Keith Alderman8 June 2018

Our Bat & Ball correspondent, Keith Alderman, has now retired. However, when Thameslink allow him, he’s making good use of his Senior Railcard! Delay Repay Claims; total 1 January 2018 to 31 May 2018 inclusive = £26.80 (Southeastern £19.80, Thameslink … Continue reading →

Posted in Bat & Ball, Keith's Diary, Stations, Trains | Leave a reply

Southeastern Wifi: sometimes it’s “a bit Thameslink”

Sevenoaks Rail Travellers Association Posted on 8 June 2018 by Keith Alderman8 June 2018

At the beginning of the month, I read an article in a magazine that advised Wifi installation on Southeastern train services should be complete by June 2018. This was the first time I had seen any information about the date by which Wifi should be available on Southeastern services.

On Wednesday 16 May I successfully accessed the Internet and used my e-mail service between London Bridge and Hither Green on a Class 375 train, so it looks promising. However; my next four journeys on Southeastern trains were not good …

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Posted in Trains | 6 Replies

Ghost Trains and Secret Buses with Thameslink

Sevenoaks Rail Travellers Association Posted on 8 June 2018 by Gerald Gray8 June 2018

Last week Thameslink gave us Mirage Trains.  Each Mirage Train was shown as ‘On Time’ right up until the moment it was supposed to leave, but then the departure time was put back minute by minute until – Pffttt !!! – it vanished from … Continue reading →

Posted in Thameslink, Trains | Leave a reply

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