Southeastern offer “Super Off-Peak” as well as “Off-Peak” Day Returns to London from Tonbridge and many other stations further from London, but only “Off-Peak” day returns from Sevenoaks. Super Off-Peak fares are a good deal – for some they’re a very good deal. It’s illogical that they’re not offered from Sevenoaks.
Historically the fares to London Terminals from Sevenoaks, Bat & Ball and Otford have been identical. However, from January 2019 an error has occurred when calculating and applying the season ticket fare increase. Currently, the fares to London Terminals are: –
|Bat & Ball|
Accordingly, Bat & Ball passengers can save some money by purchasing their season ticket to London terminals from either Otford or Sevenoaks.
However Bat & Ball passengers should be careful about buying Sevenoaks tickets – currently Thameslink are refusing compensation for last summer’s difficulties for Sevenoaks ticket holders, saying that they could have used Southeastern services instead.
Daily tickets to London Terminals and Travelcard fares are still identical at all three stations.
January being the month in which fares are increased an elderly friend of mine who used to work on the railway as a booking clerk thought people might be interested in the following fares from Sevenoaks in 1962: –
|London Bridge||2nd: 5/3d (26p)
1st: 7/11d (39½p)
|2nd: 7/8d (38½p)
1st: 11/6d (57½p)
|Charing Cross|| 2nd: 7/8d (38½p)
1st: 11/6d (57½p)
|2nd: 8/6d (42½p)
1st: 12/9d (63½p)
Incidentally the Secretary of State for Transport, Chris Grayling, was born on 1 April 1962. So the fare from Sevenoaks to London Bridge has risen by 4,861% since he was born!Continue reading
Delay Repay Claims: total 1 January 2019 to 31 January 2019 inclusive = £15.60 (Southeastern £15.60, Thameslink £0)
This month’s delays: total 95 minutes, Southeastern 85, Thameslink 10Continue reading
Transport Focus have released their Autumn 2018 passenger satisfaction survey. Overall 78% of Southeastern customers were satisfied with their last journey, little changed over a year and still too low.
However on 36 out of 40 specific aspects of the journey – including at stations and on trains – satisfaction was less than 78% – including toilets at stations, toilets on trains, and how Southeastern deal with delays (40%).
Customer satisfaction has not significantly improved over the last year, despite the end of the London Bridge works, many aspects of the journey are still falling well short of what customers expect, and other transport operators are achieving better results with the same Victorian infrastructure. Southeastern should not be getting out the champagne yet!Continue reading
This sounds a simple question.
It turns out that the answer is much more complicated.