Following our analysis of Friday’s icy (or not) events, Karen Harding, our Borough Green Correspondent, writes:-
We had absolutely nothing on the Maidstone East line – the whole line was at a standstill.
We ended up driving to Otford, where we got on the 08:00 Thameslink service to Kentish Town which not only ran, but ran near enough on time as well. The Thameslink services appeared to be the only ones that were running up to town from Otford.
Prior to leaving work to come home I checked the South Eastern and National Rail website. Both said that there were continued delays on the Maidstone East line, some 10 hours after the early morning chaos. Yet the 17.47 to Ashford was running from Blackfriars and, amazingly, ran on time! So, they couldn’t even get it right in the evening.
I tweeted my reflections on the chaos here and here, and got what sounded like a surprised and slightly aggrieved response from National Rail which started “sorry you feel that way”. How else was I supposed to feel? People pay thousands for a train service that fails miserably at the first sign of bad weather – I think we’re entitled to feel a tad aggrieved.
It is noticeable as well that there has been no response or statement from David Statham. What happened to communication…..?
We’d welcome experiences and comments from other Maidstone East line passengers. Please let us know here.