As most readers will know very few Thameslink service on the Sevenoaks route are due to have first accommodation. So standard class ticket holders may occupy the first-class areas on the class 700 trains. I have discovered that it would … Continue reading →
A total of 175 minutes delay: Southeastern 76, Thameslink 99 Delay Repay Claims; total 1 January 2017 to 31 October 2017 inclusive = £116.65 (Greater Anglia £10.80, Southeastern £28.80, Thameslink £71.30, Virgin £5.75) One claim currently outstanding. Keith is a … Continue reading →
There’s a problem with tickets issued with the Goldcard discount for holders of annual season tickets. It seems that the ticket barriers are programmed not to open automatically with them. Instead the customer is expected go to the ticket barrier staff to have their ticket and their card inspected. That’s inconvenient and wastes time.
The assumption of the rail companies seems to be that a customer using a Gold Card discounted ticket is a criminal until proved otherwise.
That’s a strange way for a business to treat its most loyal customers.
Continue reading →A total of 144 minutes delay: Southeastern 115, Thameslink 29. Delay Repay Claims; total 1 January to 30 September 2017 inclusive = £116.65 (Greater Anglia £10.80, Southeastern £28.80, Thameslink £71.30, Virgin £5.75) Keith is a SRTA member and a regular … Continue reading →
A total of 159 minutes delay: Southeastern 26, Thameslink 133. Delay Repay Claims: total 1 January 2017 to 31 August 2017 inclusive = £102.25 Southeastern £23.20, Thameslink £73.30, Virgin £5.75. One claim against Anglia outstanding. Keith is a SRTA member and … Continue reading →
I discovered a ticket purchasing problem when I tried to buy an advance single from Waterloo to Ryde Esplanade and the same type of ticket for my return journey. National Rail Enquiries offered a £20.80 fare each way. However, when … Continue reading →