Many of us grudgingly accept that there may be disruption to rail services when there is bad weather. However in the age of mobile phones and the internet there can be no excuse for not providing passengers with accurate, relevant, comprehensive and up to date information. Good passenger information is going to be essential during the London Bridge rebuilding. We are working with some other groups representing Southeastern passengers on improvements we would like to see. We would welcome your ideas, comments or examples.
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For the last two Sundays all Charing Cross-bound trains have been diverted to Cannon Street because of engineering works. That happens on 5 of the next 7 Sundays as well, and will keep happening as the London Bridge rebuilding proceeds. … Continue reading
SouthEastern will be holding one of their periodic “Meet the Managers” events on the Cannon Street concourse from 0800 to 1000 on Thursday 27 February. If you travel through Cannon Street, please take a few moments to tell those responsible for … Continue reading
Hastings services to London offpeak are not stopping at Sevenoaks in order to catch up time lost by the landslip at Wadhurst. We travelled on one of these trains and found that there were nearly 300 empty seats. That’s nearly … Continue reading
We think that MPs should be working together to sort out our rail service. Yet Amber Rudd, MP for Hastings, told BBC Inside Out South East on 3 February that she wants the next rail franchise to include faster trains from Hastings … Continue reading
We asked for comments on the proposed timetable changes for the first phase of the rebuilding of the Southeastern side of London Bridge. Thanks to all who contributed. We have now submitted our initial comments to Southeastern: there are serious … Continue reading