This evening’s chaos on Southeastern was caused by a door not closing properly on the 1722 from Charing Cross when it stopped at Waterloo East. After 30 minutes the train was eventually taken out of service. Following trains had to … Continue reading →
I went to London Bridge station last night to take a look round and was lucky enough to witness the chaos between six and seven pm. I wasn’t in any particular hurry to get home and wanted to observe how Southeastern managed the situation of signalling problems compounded by a failed train on platform 8. What I saw looked like an unimpressive response from Southeastern with lacklustre command and control and some puzzling decision making that left passengers fraught and frustrated.