There was a small eruption on 29-30 January when Southeastern announced that on August Bank Holiday and for four working days afterwards there will be no Southeastern trains at Charing Cross, London Bridge and Waterloo East – and said:
“If you’re planning a holiday, please consider these dates”
We’ve been investigating what’s happening, why it is happening in the days after the Bank Holiday rather than earlier in August, and how customers were consulted.
The delayed “Kent Area Route Study” by Network Rail has been published this week. Once again Network Rail have failed to suggest a coherent strategy for the long-term increase in capacity to meet rising passenger demand in Kent.
By 2024 the number of peak hour coaches needs to increase by 15%, which might be possible. But by 2044 there is a need for 44% more coaches than now. The Study finds that “a strategy for providing additional capacity for Kent services is far more challenging”. Disappointingly there’s no coherent and systematic plan to overcome the multiple constraints and draw up the overall investment and capacity enhancement strategy needed over the next 25 years.
A total of 233 minutes delay – Southeastern 99, Thameslink 134. Not a good month, and no Lewisham derailment to blame this time. Delay Repay Claims: total 1 January 2017 to 28 February 2017 inclusive = £19.80 Southeastern £14.40,Thameslink £5.40 Keith … Continue reading
The Department for Transport have this morning published their consultation document about the specification for the next Southeastern franchise starting in December 2018. On a quick read it has some general statements such as “more space for passengers” “reduce delays” “We want … Continue reading
We’ve been concerned for some while about Southeastern’s growing use of “Station Skipping” to get trains back on time. Essentially this reduces recorded delays on trains by increasing delays for customers. It’s good for Southeastern because their performance is measured … Continue reading
This evening’s chaos on Southeastern was caused by a door not closing properly on the 1722 from Charing Cross when it stopped at Waterloo East. After 30 minutes the train was eventually taken out of service. Following trains had to … Continue reading