An Unexpected Journey? Class 700s at Bat & Ball

There is currently a problem with the new Class 700 Thameslink trains at Bat & Ball station. Twice in a week train doors that have operated correctly at Sevenoaks have failed to open at Bat & Ball’s platform one.

The driver told passengers that there problems with Class 700 trains at Bat & Ball station whereby the trains did not identify where they were therefore the doors would not open. This would indicate that there is a problem with the onboard computer receiving GPS transmissions.

Continue reading

SRTA sets out proposals for 2018 Southeastern Franchise

The Sevenoaks Rail Travellers Association has responded to the Consultation Paper on the 2018 Franchise.

Our recommendations for the next Franchise include:

  • the extension of the Oyster-Contactless system to Dunton Green and Sevenoaks.
  • a “carnet” ticket system for part-time and flexible workers.
  • an obligation that ticket machines should sell the cheapest ticket for the journey.
  • staffing at all stations and station toilets to be open throughout train service hours.
  • a “turn up and go” service for assisted travel.
  • all-night services from London via Sevenoaks to Tunbridge Wells.
  • an additional refund for season ticket holders in case of chronic under-performance.
  • measuring performance by whether customers are on time, not whether trains are on time
  • recycling into a performance improvement fund excess compensation paid by Network Rail to Southeastern.
  • representatives of customers and of local authorities on the board of the operating company.
Continue reading