As many passengers will be all too well aware, Southeastern introduced a new timetable from Sunday 11 January. It featured a new Sunday timetable, with four fast trains an hour from Sevenoaks to Cannon Street, and four trains back. However … Continue reading
There will be fewer trains from Sevenoaks to London next Saturday and Sunday, and they will also all be diverted. On Saturday there will be just 2 fast trains to London each hour (xx21 and xx51), and they will go to … Continue reading
We’ve been invited to present a paper about the effect of London Bridge Rebuilding on Sevenoaks to the Kent County Council/Sevenoaks District Council Joint Transportation Board on Tuesday 9 December. Our paper asks the Councils to:
- recognise the risks to commuters and other users of the main rail artery through West Kent during the London Bridge rebuilding, and that these are likely to fall disproportionately on Sevenoaks
- express concern at the lack of effective action in advance by the rail companies, and TfL, to manage risks to passenger journeys
- urge rail operators to enhance customer information at stations, on trains and before leaving home
- press the Department for Transport and the rail companies to address these issues urgently, especially the problems with passenger information.
Rail companies – including but not limited to Southeastern – seem to have problems giving passenger accurate and up to date information when things go wrong. We’ve been looking at the information Southeastern supplied on Twitter during the disruption to … Continue reading
After the Meet the Manager at Sevenoaks yesterday evening, we’re going to the Southeastern Stakeholder Forum in Ashford this evening to have a briefing from Managing Director David Statham on the new Direct Award Contract. Of course we’ll be asking … Continue reading
There is a special “Meet the Manager” event at Sevenoaks station between 1630 and 1830 on Monday 27 October. This event is intended to focus on passengers’ concerns about the London Bridge rebuilding programme and the changes to rail services from 22 December.
We’ve prepared some background and some of the so-far unanswered questions about this £6bn project for you to ask!Continue reading