SRTA Supporter Babette Wood writes from Otford:
The City Thameslink Service from Otford has been completely unreliable in November.
To add insult to injury Southeastern are issuing penalty fares to people who are left in the predicament of either jumping on a train that appears at the station at unpredictable times (usually late with the normal train cancelled) without a ticket, or buying a ticket for a cancelled train.
I think that the rule that you have to allow five minutes to buy a ticket should not apply if the trains are not running to a predictable schedule. I had allowed fifteen minutes to buy a ticket; but my train was cancelled and the only train that was operating appeared out of nowhere at 8.20 leaving me with no time to buy a ticket. It’s a no win situation. You either pay a penalty fare or you wait at the station for 1-2 hours until the next train shows up.
What’s been your experience of the Thamelink service recently? What do you think about Babette’s suggestion? Please let us know here.