Southeastern are running an offer of 25% off “Weekender” tickets purchased online until 27 May for travel up to 3 July. Weekender fares are a good, but little-known, fare option. But the fare rules are complex and different from Day Returns, so it’s easy to be caught out.
In an email to participants today Southeastern have announced that their “Community Panel” is being closed with immediate effect. We’re not surprised: we have already written about the lack of engagement by Southeastern in the Panel and how there has been only one comment this year on how good or bad their services are. But we’re disappointed that there has been no effort to develop a new, more engaging, successor. Instead participants have been told that they should simply contact the out-sourced ‘Customer Services’ department in the Midlands.Continue reading
There have been a number of changes recently at Bat & Ball, writes our correspondent Keith Alderman. The Permit to Travel machine has been removed and there is a new base and cabinet possibly for a ticket machine; in the meantime there is no way to buy a ticket. There is a new wheelchair ramp, but it’s not clear how it could be used. There is a new information board, but it’s sited so that you need to stand in mud or weeds in order to read it.Continue reading
Delay Repay Claims: total 1 January 2016 to 31 March 2016 inclusive = £41.00
Keith is a SRTA member and a regular commuter from Bat & Ball to London via Sevenoaks. Each month he gives his personal experiences and views. Continue reading
In the new timetable starting Sunday 15 May Southeastern have added a minute to journeys between Sevenoaks and Hildenborough/Tonbridge. This is due to conditions in Sevenoaks Tunnel. We have been investigating.
Southeastern have announced that, starting on Sunday 15 May, some off-peak trains on the Otford, Borough Green and Maidstone East line will be longer: Continue reading